Your questions answered

Welcome to Serenity Aesthetics Studios' FAQ page. Here, you will find answers to the most common questions about our services, appointments, special offers, and loyalty rewards. We believe in transparency and want to ensure you have all the information you need for a confident and relaxing experience with us.

Frequently asked questions

At Serenity Aesthetics Studios in Birmingham, United Kingdom, we are dedicated to providing exceptional care with affordable prices, loyalty rewards, and enticing offers. Our goal is to attract new clients, facilitate appointment bookings, showcase our expert work, and raise brand awareness. Explore the answers below to learn more.

Aftercare for Derma Fillers, Anti Wrinkle and Skin Boosters

To get the best results from your treatment and minimise swelling or bruising, follow these key guidelines:

  • The First 6 Hours: Avoid touching, rubbing, or applying makeup to the treated area to prevent infection.

  • What to Avoid (24–48 Hours): Skip strenuous exercise, alcohol, and extreme heat (saunas, steam rooms, hot baths, or direct sunbeds).

  • Managing Swelling: Apply a clean, cold compress gently to the area for 10 minutes at a time. Sleep with your head slightly elevated on an extra pillow the first night.

  • Product Migration: Do not massage the area unless explicitly instructed to do so by your practitioner.

  • Protection: Avoid extreme heat (saunas, hot yoga) and heavy workouts for 48 hours. Always wear a high-quality SPF 30+ if you go outside.

How long do Dermal Fillers, Anti-Wrinkle treatments, and Skin Boosters last?

Longevity varies from person to person depending on your unique metabolism, lifestyle, and the specific area treated. As a general guide for our clients at Serenity Aesthetic Studios:

  • Anti-Wrinkle Injections: Results typically last between 3 to 4 months, at which point muscle movement gradually returns and a maintenance appointment is recommended.

  • Skin Boosters: After an initial treatment course, you can expect deeply hydrated, radiant skin to last for roughly 6 months.

  • Dermal Fillers: These are longer-lasting treatments. Depending on the density of the filler and where it is placed (for example, lips versus jawline), results usually last anywhere from 6 to 18 months.

How long does it take for Anti-Wrinkle injections to work?

Anti-wrinkle treatments do not deliver instant results, as the product requires time to block the signals between the nerves and the targeted muscles.

  • Days 3 to 5: You will usually begin to notice a slight softening of lines and a gentle reduction in muscle movement.

  • Day 14: The product reaches its peak effectiveness. The final, smoothed result is fully visible at the two-week mark, which is why we schedule any necessary top-up or review appointments for this time.

Will my face look frozen or unnatural after the treatment?

Not at all. The "frozen" look only happens when too much product is administered or placed incorrectly. At Serenity Aesthetic Studios, our clinical philosophy is focused on a natural, refreshed aesthetic. Our goal is to soften lines, smooth the skin, and remove a tired look while completely preserving your ability to smile, frown, and express your true emotions naturally.

What is the difference between Anti-Wrinkle Injections and Dermal Fillers?

This is a very common point of confusion! They are entirely different products used for different concerns:

  • Anti-Wrinkle Injections: Temporarily relax the overactive facial muscles that cause expression lines, such as crow's feet, forehead lines, and frown lines between the brows.

  • Dermal Fillers: Use a gel-like substance (hyaluronic acid) to plump up areas that have lost volume, lift sagging tissue, or contour features like the lips, cheeks, and jawline.

What should I do if I experience bruising or lumps after my treatment?

irst, please be reassured that minor bruising, swelling, and small asymmetry or firmness are incredibly common and completely normal parts of the healing process.

  • For Bruising and Swelling: Apply a clean, cold compress gently to the area.

  • For Lumps: Swelling can often mimic the feeling of a lump. Dermal fillers can take up to 2 full weeks to integrate smoothly into your natural tissue, so we advise leaving the area alone to settle. Do not vigorously massage any lumps unless explicitly instructed by your practitioner.

⚠️ When to contact us: While minor side effects disappear on their own, you should contact Serenity Aesthetic Studios immediately if you experience severe or worsening pain, the skin looks pale, white, or mottled, or the area feels unusually cold to the touch.

What are Polynucleotides and how do they differ from Dermal Fillers?

Polynucleotides represent a major shift towards regenerative aesthetics. They are injectables made of highly purified DNA fractions (typically derived from salmon) that signal your skin's cells to repair themselves, boost collagen, and reduce inflammation.

  • The Difference: Dermal fillers are a gel designed to instantly replace lost volume or change the structure of your face (like contouring cheeks or lips). Polynucleotides do not add fake volume or change your facial shape at all. Instead, they act as a "skin optimiser", improving skin density, softening crepey texture, and reducing dark under-eye circles from the inside out.

Why do I look "bumpy" or lumpy immediately after my Polynucleotide treatment?

Please do not worry if you leave the clinic looking a bit lumpy! Polynucleotides are injected superficially into the upper layers of the skin, which creates small, visible bumps (papules) at each injection site.

  • What to do: Leave them entirely alone. These micro-droplets are designed to sit there temporarily before naturally absorbing into the surrounding tissue. They typically flatten and disappear completely within 24 to 72 hours. Do not rub, squeeze, or massage them, as this can disrupt the treatment and introduce bacteria to the fresh needle entry points.

How many Polynucleotide sessions will I need, and when will I see results?

Because this treatment stimulates your body’s biological repair systems rather than providing an instant mechanical fix, patience is key:

  • The Treatment Course: We recommend an initial foundation course of 3 sessions, spaced 2 to 4 weeks apart.

  • The Timeline: You may notice a subtle boost in hydration within the first fortnight, but the true regenerative effects—improved skin elasticity and thickness—develop gradually over 4 to 8 weeks as new collagen is formed.

  • Upkeep: To keep the cellular repair process active, we recommend a single maintenance session every 6 months.

What is the specific aftercare for Polynucleotides?

Keeping the skin safe while it processes the injections ensures the absolute best result:

  • First 12 Hours: Keep the area completely clean. Avoid touching your face and skip makeup entirely (dirty makeup brushes are a primary cause of post-treatment irritation).

  • First 48 Hours: Avoid intense cardiovascular workouts, swimming pools, saunas, steam rooms, and alcohol, all of which can increase swelling and bruising.

  • Skincare: Stick to a very gentle, basic moisturiser. Put away active ingredients like retinol, vitamin C, or exfoliating acids for at least 3 to 5 days until the skin is entirely settled. Always protect the healing skin with a high SPF 30+.

Is anyone unsuitable for Polynucleotide treatments?

Because the product is highly purified and bio-compatible, it is incredibly well-tolerated. However, because the raw material is derived from marine DNA, this treatment is strictly unsuitable for individuals with a known fish or seafood allergy. It is also not recommended for anyone who is currently pregnant or breastfeeding.

What are Vitamin and Glutathione injections, and what does the science say?

Wellness injections deliver highly concentrated, pure nutrients directly into the body via an intramuscular (IM) injection or intravenous (IV) infusion. By bypassing the gastrointestinal tract entirely, the body avoids the "first-pass metabolism" where the gut and liver destroy a vast percentage of oral supplements. This ensures 100% bioavailability, allowing nutrients to reach your cells immediately.

The clinical benefits are backed by several biochemical and medical studies:

  • The Power of Bioavailability: A trial published in Swiss Medical Weekly directly compared oral versus intramuscular nutrient absorption. It confirmed that the injection route produces significantly higher, more stable biomarker concentrations in the blood within the first month compared to high-dose oral alternatives, making it the superior path for rapid replenishment.

  • The Cellular Truth About Oral Glutathione: Multiple studies compiled by the National Institutes of Health (NIH) demonstrate that because glutathione is a fragile tripeptide, swallowing it in pill form often results in the digestive system breaking it down into simple amino acids before it ever reaches your bloodstream. Injections completely bypass this breakdown.

  • Skin Brightening Mechanism: In dermatological studies (such as clinical reviews published in the Journal of Clinical and Aesthetic Dermatology), glutathione is proven to combat hyperpigmentation and melasma through a dual-action pathway. First, it actively inhibits tyrosinase, the master enzyme responsible for producing dark melanin. Second, it shifts your skin's melanin production away from dark pigments (eumelanin) toward lighter, golden tones (pheomelanin), resulting in a brighter, more even complexion.

What are the primary benefits of Vitamin B12 and Vitamin C injections?

At Serenity Aesthetic Studios, our tailored formulas target specific lifestyle and skin concerns:

  • Vitamin B12: Essential for neurological health, DNA synthesis, and red blood cell production. It is highly effective for eradicating fatigue, boosting cognitive clarity, regulating sleep patterns, and supporting a healthy metabolism.

  • Vitamin C: A master antioxidant that neutralises free radical damage caused by pollution and UV rays. It acts as a critical cofactor for natural collagen synthesis, helping to firm the skin while strengthening the immune system.

What is the pre-care and aftercare for wellness injections?

Because these treatments are quick and minimally invasive, preparation and recovery are straightforward:

  • Pre-Care:

    • Hydrate: Drink plenty of water before arriving at the clinic to aid circulation.

    • Eat: Do not attend your appointment on a completely empty stomach; have a light meal or snack beforehand to keep your blood sugar stable.

    • Medication: Inform us during your consultation if you are taking any blood-thinning medications, which can increase the likelihood of a tiny bruise at the injection site.

  • Aftercare:

    • Keep it Clean: Avoid touching or rubbing the injection site for a few hours to prevent introducing bacteria.

    • Rest the Muscle: If you received an intramuscular shot (such as Vitamin B12 in the arm or glute), avoid heavy lifting or strenuous workouts targeting that specific muscle group for 24 hours.

    • Manage Soreness: It is completely normal for the muscle to feel slightly achy or heavy for the first day. A cool compress can easily soothe any minor swelling or tenderness.

What is the essential pre-care before any Laser, IPL, or RF treatment?

To ensure your session is both safe and highly effective, your skin must be as calm and natural as possible. Please follow these preparation guidelines before your appointment at Serenity Aesthetic Studios:

  • Sun & Tanning (Crucial): Strictly avoid direct sun exposure, sunbeds, and fake tan for 4 weeks before your session. Laser and IPL targets pigment; if your skin is tanned (naturally or artificially), the risk of surface burns or hyperpigmentation increases significantly.

  • Active Skincare: Stop using active topicals—such as Retinol (Vitamin A), Vitamin C, Glycolic Acid, or Salicylic Acid—on the treatment area 3 to 5 days beforehand.

  • Hair & Tattoo Removal Specs:

    • For Hair Removal: Shave the area cleanly 24 hours before your session. Do not wax, pluck, thread, or use hair removal creams for 4 weeks prior, as the laser needs the hair root intact to work.

    • For Tattoo Removal: Ensure the skin over the ink is entirely intact, completely free of any fake tan, and not irritated.

  • On the Day: Arrive with completely clean skin. No makeup, perfumes, deodorants, or body lotions on the area being treated.

What is the correct aftercare after my Laser, IPL, or RF session?

Immediately after energy-based treatments, your skin will likely feel warm, pink, and slightly tender—very similar to a mild sunburn. Healing optimally requires keeping the skin cool and protected:

  • Cool It Down: Apply pure, chilled aloe vera gel or a clean cold compress to soothe the area. Stick to lukewarm water when showering or washing your face.

  • What to Avoid (First 48 Hours): Avoid anything that introduces extra heat or bacteria to the skin. Skip hot baths, steam rooms, saunas, intense workouts, and chlorinated swimming pools.

  • Daily Sun Protection: Your skin will be highly vulnerable to UV damage. Apply a broad-spectrum SPF 50 to the treated areas daily, even on overcast days, to prevent dark spots or hyperpigmentation.

  • The Healing Process:

    • For IPL / Tattoo Removal: Pigment or ink may darken and form a light crust or "coffee-ground" texture. This is a brilliant sign that the treatment worked! Do not pick, scratch, or scrub these areas; let them flake off naturally to avoid scarring.

    • For RF / Hair Removal: Avoid tight clothing over the treated areas for 24 hours to prevent friction and heat rashes.

Why do different skin colours require entirely different laser approaches?

Standard lasers and IPL (Intense Pulsed Light) work by tracking down pigment (melanin). They are designed to find dark targets (like a hair follicle or tattoo ink) against a lighter background (the skin).

  • The Physics of Deeper Skin Tones: Melanin-rich skin naturally contains more pigment on the surface layer. If the wrong device or setting is used on darker skin tones (such as Fitzpatrick skin types IV to VI), the laser cannot differentiate between the hair root and the skin itself. It will mistakenly deposit heat into the skin's surface, which can cause blisters, burns, or hyperpigmentation (dark marks) and hypopigmentation (loss of skin color).

  • Our Safe Approach: At Serenity Aesthetic Studios, we do not use a "one size fits all" approach. For deeper skin tones, we use specific, long-pulsed wavelengths (such as the Nd:YAG laser). This particular technology bypasses the melanin in the skin's surface completely, traveling deeper down to safely strike the root of the hair or pigment without heating the surrounding tissue.

Why is a skin patch test compulsory before my first session?

A patch test is a non-negotiable safety and legal protocol for every single client, regardless of skin type. We cannot under any circumstances bypass this rule, even if you have had laser treatments at other clinics.

  • What It Is: We apply a few test fires of the device on a small, hidden area of the target skin using the exact settings calibrated for you.

  • Why It Matters: Every individual's skin reactivity is unique. The patch test allows us to observe how your skin handles the thermal energy, checks for delayed hyperpigmentation, and rules out rare allergic reactions or hypersensitivity.

  • The Timeline: We conduct the patch test 24 to 48 hours prior to your full treatment session. This waiting window gives your skin tissue enough time to show us any delayed reactions, ensuring that when we do perform your full treatment, we are using the most effective, safest possible parameters.

What are Exosomes and how do they work?

Exosomes are one of the most exciting breakthroughs in regenerative medicine. They are not a medicine, synthetic chemical, or dermal filler. Instead, they are microscopic, nano-sized vesicles (biological envelopes) naturally released by stem cells to act as an advanced intercellular communication system.

Think of them as cellular messengers carrying a rich payload of growth factors, lipids, peptides, and amino acids. When applied to your skin, they fuse with your existing skin cells and deliver these molecular "instructions," triggering your cells to behave like much younger versions of themselves. This results in rapid cellular repair, an intense reduction in inflammation, and a massive boost in collagen and elastin production.

How are Exosomes administered, and what do they treat?

Unlike traditional skin boosters, exosomes are most commonly applied topically rather than via direct standalone syringe injections.

  • The Method: At Serenity Aesthetic Studios, we typically combine exosome therapy with a clinical skin-channelling treatment, such as Microneedling or RF (Radiofrequency) Microneedling. The tiny micro-channels created by the needles allow the highly concentrated exosome serum to penetrate deep into the dermis where they can reach target cells.

  • What They Treat: Exosomes are incredibly versatile and are highly effective for treating:

    • Severe sun damage and advanced fine lines.

    • Acne scarring and uneven skin texture.

    • Hyperpigmentation and melasma.

    • Chronic skin inflammation, such as rosacea.

    • Scalp and hair thinning (by regenerating dormant hair follicles).

What is the difference between Exosomes and Polynucleotides?

Because both belong to the regenerative aesthetics category, they are often compared, but they are not interchangeable. A great way to understand the difference is: Polynucleotides build the house, while Exosomes direct the workers.

Polynucleotides are best for: Hollow or crepey areas (especially the delicate under-eye area).

Exomes are best for: Broad textural damage, scarring, pigmentation, and rapid post-procedure healing.

What is the pre-care and aftercare for an Exosome treatment?

Because exosomes are paired with skin-channelling treatments like microneedling, preparation and healing are designed to protect the open skin barrier:

  • Pre-Care (7 Days Before): Discontinue active topical products such as Retinol (Vitamin A), Glycolic Acid, and Salicylic Acid to prevent skin sensitization. Avoid prolonged sun exposure or sunbeds.

  • Aftercare (First 24 to 48 Hours):

    • Leave it to absorb: Do not wash your face or apply any products for at least 6 hours after your session to let the exosomes absorb fully.

    • Keep it clean: Do not apply makeup or non-approved skincare for 24 to 48 hours. Use clean makeup brushes when you do reintroduce cosmetics.

    • No heat or sweating: Skip intense workouts, saunas, steam rooms, and hot showers for 48 hours to avoid driving extra inflammation into the micro-channels.

    • Sun Protection: Your skin barrier will be compromised; apply a high-quality, broad-spectrum SPF 50 daily.

How many sessions will I need, and what is the downtime?

 

  • Downtime: The beauty of exosomes is that they are intensely anti-inflammatory. While standard microneedling can leave the skin red for days, pairing it with exosomes slashes healing time dramatically. Most clients experience mild pinkness or swelling that resolves in 24 to 48 hours, followed by an enviable "glass-skin" radiance.

  • The Course: For optimal, long-lasting cellular transformation, we recommend an initial course of 3 to 4 sessions, spaced 4 weeks apart, with a single maintenance session every 6 months.

 

How long does a session take, and how quickly will I feel the effects?

 

  • The Session: A typical drip takes between 30 to 45 minutes to infuse naturally. During this time, you can relax, read, or catch up on your phone in our comfortable lounge environment.

  • The Results: Because the hydration is instantaneous, many clients report feeling refreshed, energized, and more mentally alert before they even leave the clinic. The metabolic and skin-brightening benefits of the vitamins will continue to develop over the following 24 to 72 hours.

 

What is an IV Nutrient Infusion and how does it benefit me?

An IV (Intravenous) Infusion, often called a vitamin drip, is a treatment where a tailored blend of high-dose vitamins, minerals, amino acids, and hydration is delivered directly into your bloodstream.

When you take vitamin tablets, they must pass through your stomach and liver, leaving as little as 10% to 30% of the active nutrients available for your body to use. By delivering the solution directly into a vein, IV therapy completely bypasses the digestive tract. This ensures 100% bioavailability, allowing your cells to instantly absorb the nutrients for deep cellular hydration, an immediate energy boost, and rapid skin and immune support.

What should I do to prepare for my IV Drip appointment?

Proper preparation ensures that your vein access is smooth, comfortable, and efficient:

  • Hydrate Well (Crucial): Drink plenty of water in the 24 hours leading up to your appointment. When you are well-hydrated, your blood volume increases, making your veins plumper, more visible, and much easier to access.

  • Eat a Meal: Please do not fast before your treatment. Eat a balanced meal or a substantial snack within 2 hours of arriving. High-dose vitamins (especially Vitamin C and B complex) can temporarily lower blood sugar levels; having food in your system prevents any feelings of dizziness.

  • Wear Practical Clothing: Wear a top or jumper with sleeves that can easily be rolled up past your elbows.

What is the aftercare following an IV Infusion?

IV therapy requires virtually no downtime, allowing you to return to your daily schedule immediately. However, to care for the tiny puncture site in your arm, please observe the following guidelines:

  • Keep the Dressing On: Leave the small plaster or dressing over the injection site for at least 1 to 2 hours to ensure the vein has sealed completely and to prevent bacteria from entering.

  • Rest the Arm: Avoid heavy lifting, vigorous pulling, or intense gym workouts that heavily target that specific arm for the first 24 hours. This minimises the risk of delayed bleeding or bruising under the skin.

  • Manage Minor Bruising: It is entirely normal to experience a small, tender bruise or slight swelling where the cannula was placed. This will resolve naturally within a few days and can be easily managed by applying a cold compress for 10 minutes at a time.

Is IV Therapy safe, and how do I know which drip I need?

Yes, when administered by a trained clinical professional, IV therapy is incredibly safe. At Serenity Aesthetic Studios, every single treatment begins with a thorough consultation. We review your medical history, assess your current wellness goals (whether that is skin brightening, anti-ageing, fatigue management, or immune support), and select or customise the ideal formulation for your body.

Ready to experience serenity?

We hope these answers have provided clarity and confidence in choosing Serenity Aesthetics Studios. Our journey is about helping you achieve your aesthetic goals with quality care and exceptional service. We are glad you're here to be a part of our story.